Data Deletion Policy
Mathie respects your right to manage your data. This policy outlines how you can request data deletion and what happens when such a request is made.
1. Data Deletion Requests
To request the deletion of your account and associated data:
Submit a request through the account settings page or contact us at support@maasuh.com.
Provide proof of account ownership to verify your identity.
2. What Data Is Deleted
Upon approval of your request, Ma'a Suh LLC (operating Mathie) commits to:
Delete your Mathie account information, including name, email, and profile details.
Remove all data retrieved from connected platforms (Facebook, Instagram, LinkedIn, X/Twitter, YouTube), including access tokens and metrics.
Retain only legally required records, such as transaction logs.
3. Data Retention
Certain minimal data may be retained for:
Legal compliance purposes (e.g., tax obligations).
Fraud detection and prevention.
4. Timeline for Deletion
We process deletion requests within 14 business days. You will receive a confirmation email once the process is completed.
For data deletion inquiries, contact us at support@maasuh.com.
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